bebek Legal Notice

bebek is an online gaming and sportsbook platform available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited or restricted. Account holders are responsible for verifying that their access and use of bebek comply with the laws of their own jurisdiction.

This legal notice sets out the terms that govern our service availability, account eligibility, data handling, and your rights and responsibilities when using bebek. If you have questions about whether bebek operates in your region or about our legal obligations, please contact our support team before opening an account.

We operate bebek with transparency and caution. Our commitment is to keep your account secure, your data protected, and your transactions verified. The sections below explain how we do this and what you need to know before using bebek.

Service Availability and Jurisdiction Notice

bebek's services are available only where local law permits. We do not operate in jurisdictions where online gaming, wagering, or sportsbook activities are prohibited by law. Account holders in Jakarta, Surabaya, Bandung, Medan, and Semarang may have access where legally available, but this is not guaranteed. Laws change, and bebek reserves the right to restrict or suspend service in any jurisdiction at any time without notice.

When you create a bebek account, you confirm that you are accessing our platform from a jurisdiction where our services are legally available. You acknowledge that you are solely responsible for ensuring that your access and use of bebek comply with your own jurisdiction's laws and regulations. bebek assumes no liability for users who access our platform from restricted jurisdictions.

If you are unsure whether bebek operates where you are located, do not create an account. Contact our support team via email to ask whether bebek is available in your region. We will provide a direct answer before you sign up.

Account Eligibility and KYC Verification

To open a bebek account, you must provide your legal name, date of birth, email address, phone number, and government-issued identification. We conduct Know Your Customer (KYC) verification to confirm your identity and prevent fraud. Our verification process uses encryption and secure data handling. You cannot use a bebek account under a false name or on behalf of another person.

bebek reserves the right to reject any account application or suspend any account if we suspect identity fraud, duplicate accounts, or violation of our terms. During busy periods such as Idul Fitri and Idul Adha, verification may take longer than usual. We will email you if your account is suspended and explain the reason if permitted by law.

Once your account is verified, you can use bebek to access live-dealer tables, sportsbook markets (Liga 1, Piala AFF, Champions League, MotoGP), slot games, and esports betting. Your account balance is shared across all sections. Funds deposited via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet) are immediately available.

Data Protection and Privacy

We at bebek protect your personal data using industry-standard encryption (SSL) and secure servers. We do not sell your data to advertisers or third parties. Your banking details are never stored on bebek's servers—they are processed directly by licensed payment providers. We share your information only where required by local law, such as for tax reporting or anti-fraud investigations.

Your bebek account data includes your name, email, phone, government ID, and transaction history. We use this data only to operate your account, process deposits and withdrawals, and prevent fraud. If you request account deletion, we retain the minimum data required by law for seven years. Our full privacy policy is available in the bebek app and on this website.

Account Security and Password Reset

We recommend enabling two-factor authentication (2FA) on your bebek account. 2FA adds a second layer of protection so that even if someone learns your password, they cannot access your account. If you forget your password, our password-reset flow lets you regain access via email verification. When you reset your password, all previous sessions are logged out immediately, so an attacker loses access at once.

Do not share your bebek password or 2FA code with anyone, including bebek staff. Our support team will never ask for your password. If your account is compromised, contact our support team immediately. We can freeze your account and investigate unauthorized transactions subject to our standard verification procedures.

Withdrawals, Payments, and Verification Windows

bebek processes withdrawals to the same payment method you used for deposits. If you deposited via GoPay, your withdrawal returns to e-wallet. Withdrawals are subject to standard verification windows to prevent fraud and money laundering. During verification, your withdrawal is pending. We do not charge withdrawal fees, but your bank or e-wallet provider may apply their own charges.

Verification windows vary depending on the payment method and the amount. Large withdrawals or requests during holidays may take longer. bebek does not guarantee a specific withdrawal timeframe. If your withdrawal is delayed, check your email for requests for additional information. Respond promptly so we can complete your request.

Legal Inquiries and Support Contact

If you have questions about bebek's legal compliance, data handling, or jurisdiction status, contact our support team. We respond in English and local languages. Email support is available via the bebek app. We do not offer phone support, but our in-app messaging system provides a direct channel to our team.

bebek's legal team reviews all inquiries and responds within standard processing windows. We cannot provide personalized legal advice. If you need clarification on how your jurisdiction's laws affect your use of bebek, consult a qualified legal professional in your region.

By using bebek, you acknowledge this legal notice and agree that your access and use comply with your jurisdiction's laws. bebek reserves the right to update this notice at any time. We will notify you of material changes via email.