bebekTerms of Use

When you create an account on bebek, you agree to our terms of use. These terms set out the rules for how we operate our platform, what we expect from you as a user, and how we handle disputes. We keep our terms straightforward so you understand your rights and responsibilities.

bebek operates as a sportsbook and live-casino platform serving users in supported jurisdictions. Our services include football betting on Liga 1 and Piala AFF, live-dealer tables like blackjack and roulette, slot games, and esports markets. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet).

This page outlines our account policies, deposit and withdrawal terms, bonus conditions, and dispute resolution process. By using bebek, you accept these terms. If you have questions about any part of our terms, contact our support team via email or the in-app help center.

Account Opening and Eligibility

To open a bebek account, you must provide your name, email address, phone number, and government ID number. We use this information to verify your identity under Know Your Customer (KYC) regulations. bebek does not open accounts for users under the age of legal gambling in their jurisdiction.

When you create your bebek account, you agree that the information you provide is accurate and complete. If we discover that your details are false or misleading, we reserve the right to suspend or close your account. You are responsible for keeping your password and two-factor authentication (2FA) secure. If someone else accesses your account, notify us immediately.

bebek's services are available only where local law permits. Users are responsible for verifying that their access and use of bebek comply with their own jurisdiction's laws. We do not offer our services in jurisdictions where online wagering is prohibited.

Deposits, Withdrawals, and Account Balance

bebek accepts deposits through eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposits are processed subject to standard verification windows. Your bebek account balance is shared across all games—sportsbook, live casino, and slots.

When you request a withdrawal, bebek processes it to the payment method you used for your deposit, or to another verified payment method on file. Withdrawals are subject to verification checks to prevent fraud. Once approved, the withdrawal is sent to your payment provider, who processes it according to their standard timelines. bebek does not charge withdrawal fees, though your bank or e-wallet provider may apply their own charges.

Your account balance is updated in real time as you place bets, win games, and process deposits and withdrawals. If you notice a discrepancy in your balance, contact bebek support immediately with details of the transaction in question.

• 1
  Deposit via your chosen payment methodPayment

  Select mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer. bebek processes deposits subject to standard verification windows.

• 2
  Your balance updates when the payment clearsBalance

  bebek credits your account as soon as the payment provider confirms the transaction.

• 3
  Request a withdrawal anytimeWithdrawal

  bebek processes withdrawals to your verified payment method. Withdrawals are subject to verification checks.

Bonus and Promotional Terms

bebek may offer promotional bonuses or welcome offers from time to time. Any bonus we offer is subject to specific terms, which we display clearly when you claim the bonus. Bonuses may have wagering requirements, game restrictions, or time limits. You must meet all bonus conditions before you can withdraw bonus funds.

bebek reserves the right to modify, suspend, or cancel any bonus or promotion at any time. If you believe you have met the conditions of a bonus but your account has not been credited, contact our support team with details of the promotion and the date you claimed it.

User Conduct and Account Suspension

When you use bebek, you agree not to engage in fraudulent activity, money laundering, or any illegal conduct. You must not use bebek to place bets on behalf of another person, create multiple accounts to circumvent our rules, or attempt to manipulate our systems.

If we suspect that your account is being used for illegal purposes or in violation of our terms, we may suspend or close your account without notice. bebek may also report suspected illegal activity to relevant authorities. Any funds in a suspended account will be held pending investigation.

Account suspension

bebek may suspend your account if we detect suspicious activity, violation of our terms, or suspected illegal conduct.

Multiple accounts

Creating more than one bebek account is prohibited. If we detect multiple accounts linked to the same person, we will close all of them.

Bonus abuse

Using multiple accounts or other methods to claim bonuses repeatedly is considered abuse and may result in account closure.

Dispute Resolution and Complaints

If you have a complaint about bebek's service, contact our support team via email or the in-app help center. We will investigate your complaint and respond within a reasonable timeframe. If we cannot resolve your complaint directly, we will explain the next steps available to you.

bebek's dispute resolution process is fair and transparent. We review all complaints on their merits and make decisions based on our terms and applicable regulations. If you are not satisfied with our resolution, you may escalate your complaint to the relevant regulatory authority in your jurisdiction.

Data Security and Privacy

bebek uses SSL encryption to protect your personal and financial information. Your data is stored securely on our servers and is never shared with third parties except as required for payment processing or legal compliance. We comply with data protection regulations and regularly audit our security practices.

When you use bebek on Android or iOS, your connection to our platform is encrypted. If you use bebek on a public Wi-Fi network, we recommend enabling two-factor authentication (2FA) on your account for additional security. For full details on how we handle your data, review our privacy policy.

Limitation of Liability

bebek provides our platform on an "as is" basis. We do not guarantee that our service will be uninterrupted or error-free. While we work to maintain high uptime, technical issues may occasionally occur. bebek is not liable for losses resulting from service interruptions, technical errors, or delays in payment processing.

bebek is not responsible for losses resulting from your own actions, such as sharing your password, failing to enable 2FA, or placing bets you cannot afford. You are solely responsible for your account security and your betting decisions.

Changes to Our Terms

bebek may update these terms from time to time. We will notify you of significant changes via email or in-app notification. Your continued use of bebek after we post changes constitutes your acceptance of the updated terms. If you do not agree with our changes, you may close your account.

bebek's terms of use are governed by the laws of the jurisdiction in which our services are legally offered. Any disputes arising from these terms will be resolved according to applicable law and our dispute resolution process outlined above.

Contact bebek Support

If you have questions about our terms, your account, or any aspect of bebek's service, reach out to our support team. We are available via email and in-app messaging. Our team responds to inquiries in English and local languages during standard business hours. During peak periods like Liga 1 matches or Piala AFF tournaments, response times may be longer due to high inquiry volume.

bebek's services are available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions can access our platform. If you are unsure whether bebek operates in your area, contact our support team before creating an account. By using bebek, you confirm that you have read and accepted these terms of use.