bebek Privacy Policy

This page describes what we collect when you use bebek and how we keep that data protected. We at bebek take your privacy seriously. When you open an account, deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer, or place a bet on Liga 1 or a live-dealer table, we collect certain information. We use that information only to operate our platform, process your payments, and comply with local law.

Our servers may sit outside your jurisdiction, but we encrypt all data in transit and at rest. We do not sell your personal information to advertisers or data brokers. We share your data only with payment processors, fraud-prevention services, and where required by law. Your account details, betting history, and payment methods are yours alone.

This policy covers what we collect, how we use it, your rights, and how to contact us if you have questions. By using bebek, you agree to this privacy policy. If you do not agree, do not create an account.

What Data We Collect

We collect information in several ways. When you sign up for bebek, we ask for your name, email address, phone number, and government ID number. We use this information to verify your identity under Know Your Customer (KYC) regulations. We do not collect this data for marketing—we collect it to prevent fraud and comply with local law.

When you deposit money, we collect payment information. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we receive confirmation of the transaction from your payment provider. We do not store your bank account number or e-wallet credentials on our servers. Payment processors handle that data directly.

When you use bebek, we log your activity. We record which games you play, which bets you place, your account balance, and when you log in and out. We use this data to detect fraud, resolve disputes, and improve our platform. We also collect technical information: your device type, operating system, IP address, and browser type. This helps us optimize bebek for Android, iOS, and desktop users.

How We Use Your Data

We use your data to operate bebek. We verify your identity, process your deposits and withdrawals, and credit your account when you win. We use your activity logs to detect fraud, money laundering, and account abuse. If we suspect illegal activity, we may freeze your account and report it to relevant authorities.

We use your technical data to improve bebek's performance. We analyze which devices and networks our users connect from, so we can optimize our app for Android and iOS. We track which games are popular during Liga 1 season or Piala AFF tournaments, so we can allocate server resources accordingly.

We do not use your data for marketing without your consent. We do not sell your email address to third parties. We do not build profiles of your betting habits to sell to advertisers. Your data stays within bebek's systems and our trusted payment and fraud-prevention partners.

Third Parties and Data Sharing

We share your data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to process your deposits and withdrawals. These companies have their own privacy policies. We recommend reviewing them.

We share your data with fraud-prevention services to detect suspicious activity. These services use your information to identify patterns of fraud across multiple platforms. We also share data with our hosting provider, who stores our servers and databases. Our hosting provider is bound by confidentiality agreements and may not use your data for any purpose other than hosting our platform.

We may share your data with law enforcement or regulatory authorities if required by law. We do not volunteer this information—we share it only when we receive a legal request. If we receive a request for your data, we will notify you unless we are legally prohibited from doing so.

Payment processors

We share transaction data with online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank providers to process your deposits and withdrawals.

Fraud prevention

We share account activity and technical data with fraud-prevention services to detect suspicious patterns and protect your account.

Legal requests

We share data with law enforcement or regulators only when required by law or court order.

Data Security and Encryption

We use SSL encryption to protect your data in transit. When you log into bebek or submit payment information, your connection is encrypted. We also encrypt your data at rest on our servers. Your password is hashed, not stored in plain text. If someone gains access to our database, they cannot read your password.

We use firewalls, access controls, and regular security audits to protect our servers. Our team undergoes background checks and confidentiality training. We do not grant access to your data to anyone who does not need it to operate bebek.

Our servers may be located outside your jurisdiction. Data protection laws vary by country. By using bebek, you consent to your data being stored and processed outside your home country, subject to our encryption and security practices.

Cookies and Tracking

We use cookies to keep you logged into bebek and to remember your preferences. Cookies are small files stored on your device. They help us recognize you when you return to bebek, so you do not have to log in every time. We also use cookies to track which pages you visit and how long you spend on each one. This helps us understand how users navigate bebek and where we can improve.

We do not use cookies to track you across other websites. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, but doing so may prevent bebek from working properly.

Your Rights and Data Access

You have the right to access your personal data. Contact our support team via email or in-app messaging, and we will provide a copy of the data we hold about you. You have the right to correct inaccurate data. If your name or contact information has changed, update it in your bebek account settings.

You have the right to request deletion of your data, subject to legal and operational constraints. If you close your bebek account, we retain your data for a period required by law (typically several years) to comply with tax and anti-money-laundering regulations. After that period, we delete your data.

You have the right to object to certain uses of your data. If you do not want us to use your data for fraud prevention or platform improvement, contact our support team. However, we cannot operate bebek without using your data for fraud prevention and payment processing.

Jurisdiction and Legal Compliance

bebek's services are available only where local law permits. Account holders in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions may use bebek where legally available. We comply with data protection laws in the jurisdictions where we operate. If your jurisdiction has specific data protection requirements, we follow them.

We may update this privacy policy from time to time. We will notify you of significant changes via email or in-app notification. Your continued use of bebek after we post changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about our privacy policy, your data, or how we handle your information, contact our support team via email or the in-app help center. We respond to privacy inquiries in English and local languages. If you believe we have mishandled your data or violated this policy, you may also contact the data protection authority in your jurisdiction.